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Showing 1 to 15 of 25 results Save | Export
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Zakharov, Wei; Maybee, Clarence – Journal of Library & Information Services in Distance Learning, 2019
This study explores how libraries can enhance information literacy in online undergraduate courses at Purdue University, a large Midwestern research university. The article investigates undergraduate students' perception of the importance and their awareness of libraries' services for online learning, challenges of using information to complete…
Descriptors: Information Literacy, Online Courses, Undergraduate Students, Academic Libraries
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Skaggs, Danielle – Journal of Library & Information Services In Distance Learning, 2017
Writing in plain language aims to help users find what they need and ensures that the information is both useful and understandable. This is key for distance students whose primary library interaction may be with the library Website. A mix of user research and readability scores can be used to measure whether content is findable, useful, and…
Descriptors: Libraries, Web Sites, Distance Education, Language Usage
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Du, Yunfei – Journal of Library & Information Services In Distance Learning, 2015
Mobile technologies such as iPhone apps make it possible for learners to freely access course content management systems, library Web sites, as well as reference services from anywhere, anytime. This paper reviewed the current status of mobile learning and suggested possible factors influencing the use of mobile apps in online learning. The author…
Descriptors: Barriers, Access to Information, User Needs (Information), Distance Education
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Felts, John W., Jr. – Journal of Library & Information Services In Distance Learning, 2014
Kimbel Library launched its mobile environment and ran it in full production for several months yet usage patterns were quite low and flat. The library only saw a substantial increase in usage when new, value-added services were integrated into this platform. Upon implementing and integrating discovery services, chat and SMS capabilities, and…
Descriptors: Integrated Activities, Handheld Devices, Library Services, Access to Information
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Berndt-Morris, Elizabeth; Minnis, Samantha M. – Journal of Library & Information Services In Distance Learning, 2014
When looking for ways to improve library services, we considered what data sources were readily available to us and how we could harvest and use this data. We investigated three years of chat reference statistics at Central Michigan University, a large research institution, to gain a better understanding of our patrons' chat behavior. We then…
Descriptors: Library Services, Computer Mediated Communication, Discourse Analysis, Network Analysis
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Coltrain, Mark – Journal of Library & Information Services In Distance Learning, 2014
In an era of exploding online enrollment and tight budgets, Central Piedmont Community College (CPCC) struggles to meet the needs of online students. CPCC librarians went one step towards solving that problem in 2009-2010 by launching an embedded librarian program. CPCC's program became so successful that it struggled to meet demand. In 2013, CPCC…
Descriptors: Librarians, Professional Development, Community Colleges, Online Courses
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Steiner, Heidi – Journal of Library & Information Services In Distance Learning, 2013
Library literature and blogs frequently discuss customer service and user experience in physical libraries and Web sites, but little is said about this mentality toward services for distance learners specifically. This paper takes customer service best practices from well-known thinkers of the business world and makes connections to services for…
Descriptors: Distance Education, Library Services, Internet, User Needs (Information)
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Hess, Amanda Nichols – Journal of Library & Information Services In Distance Learning, 2013
Oakland University (OU) Libraries undertook an assessment of how to leverage its resources to make online tutorials more focused on users' needs. A multi-part assessment process reconsidered Web tutorials offerings through the lenses of faculty and staff feedback, literature review, and an analysis of other universities' online tutorial offerings.…
Descriptors: Tutorial Programs, Electronic Learning, Online Courses, User Needs (Information)
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Mayende, Jackline Estomihi Kiwelu; Obura, Constant Okello – Journal of Library & Information Services In Distance Learning, 2013
The study carried out at Makerere University and Uganda Martyrs University in 2010 aimed at providing strategies for enhanced distance learning library services in terms of convenience and adequacy. The study adopted a cross sectional descriptive survey design. The study revealed services provided in branch libraries in Ugandan universities were…
Descriptors: Foreign Countries, Distance Education, Library Services, Universities
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Debonis, Rocco; O'Donnell, Edward; Thomes, Cynthia – Journal of Library & Information Services In Distance Learning, 2012
EBSCO Discovery Service (EDS) has been heavily used by UMUC students since its implementation in fall 2011, but experience has shown that it is not always the most appropriate source for satisfying students' information needs and that they often need assistance in understanding how the tool works and how to use it effectively. UMUC librarians have…
Descriptors: Information Needs, Best Practices, Search Strategies, Information Literacy
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Brahme, Maria; Gabriel, Lizette – Journal of Library & Information Services In Distance Learning, 2012
Electronic books are evolving at a dizzying pace, challenging academic librarians to keep patrons informed about the growing number of features of these resources and their various and varied limitations. It sometimes seems as if students are pleasantly surprised by the ease with which electronic books are accessible as often as they are…
Descriptors: Academic Libraries, Feedback (Response), Distance Education, Technological Advancement
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Eva, Nicole C. – Journal of Library & Information Services In Distance Learning, 2012
A survey was done of instructors at two satellite campuses located at a distance from the main campus of the University of Lethbridge in order to ascertain both utilization and awareness of library resources and services. Results were enlightening, indicating that lack of awareness and communication is one of the biggest obstacles for these…
Descriptors: Campuses, Library Services, Information Literacy, Multicampus Colleges
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Behr, Michele; Hill, Rebecca – Journal of Library & Information Services In Distance Learning, 2012
With both budget dollars and buying power shrinking for academic library collections, the selection of materials is a series of crucial choices. With increases in numbers of online programs, how can we determine if what we are buying is in fact what our users need? E-reserves are an increasingly popular way to provide digital copies of course…
Descriptors: Academic Libraries, Data Collection, Electronic Libraries, Archives
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Holloway, Kristine – Journal of Library & Information Services In Distance Learning, 2011
This paper looks at the author's outreach efforts as a distance librarian to encourage library use among a distance student population that comprises satellite locations, students attending online, students attending courses through instructional television, and students attending hybrid courses. Outcomes of the author's outreach attempts and…
Descriptors: Multicampus Colleges, Academic Libraries, Librarians, Library Services
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Nickel, Lisa T.; Mulvihill, Rachel G. – Journal of Library & Information Services In Distance Learning, 2010
Dealing with unaffiliated distance learning students can be a daunting task for many public as well as academic librarians. This article will discuss strategies for providing reference to these students by gathering information on what services they are offered via their home institutions, and helping them navigate the often confusing landscape of…
Descriptors: Distance Education, Public Libraries, Academic Libraries, Educational Strategies
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