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Showing 1 to 15 of 25 results Save | Export
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Johns, Elizabeth M.; Oestreich, Sara – Journal of Library & Information Services in Distance Learning, 2019
Distance librarians working with an online doctoral program at Johns Hopkins University are asked by both students and faculty to provide a large amount of library support -- without being embedded into the curriculum or the individual courses. Program administrators and faculty were resistant to allow librarians into the course management system…
Descriptors: Doctoral Programs, Distance Education, Library Services, Academic Libraries
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Johns, Elizabeth M.; Price, Carrie; Ungaretti, Antoinette S. – Journal of Library & Information Services in Distance Learning, 2019
Research librarians often have a specialty in certain discipline, and many academic libraries thrive on this type of arrangement to support their researchers. But more often, new interdisciplinary programs are developed that require the expertise of more than one subject expert for support. In particular, students in a Master of Education in the…
Descriptors: Academic Libraries, Educational Cooperation, Librarians, Interdisciplinary Approach
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Pyburn, Lydia L. – Journal of Library & Information Services in Distance Learning, 2019
Sometimes users need to be asked if they need help. This is difficult with online users, because in-person cues cannot be used to engage when the users need assistance. Proactive chat widgets help to solve this problem as the chat box slides out onto the screen and prompts the user for help. The need for the proactive chat widget was also seen as…
Descriptors: Academic Libraries, Synchronous Communication, Computer Mediated Communication, Computer Oriented Programs
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Eastman, Teagan; Hyde, McKenzie; Strand, Katie; Wishkoski, Rachel – Journal of Library & Information Services in Distance Learning, 2019
As distance education programs grow at college and universities across the country, libraries must ensure virtual reference services are prepared to meet the needs of patrons in these programs. This article describes the process and results of a 2018 chat analysis conducted at a midsize research university with a large distance education program.…
Descriptors: Academic Libraries, Library Services, Reference Services, Computer Mediated Communication
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England, Erica; Lo, Leo S.; Breaux, Arleene P. – Journal of Library & Information Services in Distance Learning, 2018
This case study presents the development and implementation of a personal librarian program for a cohort-based, executive-style higher education administration doctoral program. Librarians and the program director collaborated to create a student-centered program based on individual research needs. The personal librarian program was designed to…
Descriptors: Librarians, Doctoral Programs, Student Centered Learning, Graduate Students
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Lysiak, Lori; Mross, Emily; Raish, Victoria – Journal of Library & Information Services in Distance Learning, 2018
In response to strategic and administrative goals, a large R1 public university with 24 campuses developed a programmatic embedded librarian pilot in 2016. This pilot provided high-level embedded librarianship to a growing online education program with learners located domestically and abroad. Embedded teams included librarians at regional…
Descriptors: Public Colleges, College Libraries, Librarians, Online Courses
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Summey, Terri Pedersen; Kane, Cynthia Akers – Journal of Library & Information Services In Distance Learning, 2017
The concept of embedded librarians is a way for academic librarians to be intentionally and strategically inserted in the learning and teaching process through a variety of initiatives. In a mid-size university, in order to better address the research and curricular needs of students and faculty members, librarians became more intentional about…
Descriptors: Librarians, Library Services, Academic Libraries, Librarian Teacher Cooperation
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Robinson, Kelly; Casey, Anne Marie; Citro, Kathleen – Journal of Library & Information Services In Distance Learning, 2017
This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the…
Descriptors: Shared Resources and Services, Librarians, Interviews, Surveys
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Mungin, Michael – Journal of Library & Information Services In Distance Learning, 2017
In the five years following implementation of a chat reference service at James Madison University (JMU), the service proved very popular but was not closely assessed for quality of service. Using grounded theory and qualitative data analysis techniques, a comprehensive assessment effort was begun in earnest and is in progress. Preliminary results…
Descriptors: Academic Libraries, Reference Services, Synchronous Communication, Transcripts (Written Records)
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Solis, Eimmy; Perkins, Dan – Journal of Library & Information Services In Distance Learning, 2017
As e-resources become more ubiquitous, and the technologies available to access them more sophisticated, libraries have greater opportunities to reach out to global users. However, this same distance means that some users never even set foot in a physical library. This case study will describe how one large academic library started a business,…
Descriptors: Library Instruction, Academic Libraries, Distance Education, Instructional Design
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Albert, Amanda B. – Journal of Library & Information Services In Distance Learning, 2017
Five years ago the Association of College and Research Libraries published "The Value of Academic Libraries" report, spurring academic libraries to action concerning assessment. Communicating library value is especially important when reaching distance learning populations outside the walls of the library. By employing marketing and…
Descriptors: Advocacy, Library Role, Academic Libraries, Institutional Advancement
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Sterling, Lorelei; McKay, Jennifer; Ericson, Christine – Journal of Library & Information Services In Distance Learning, 2017
In states with limited road accessibility, rural students can feel isolated from library services. This article explores the creation, implementation, and results of an on-going longitudinal study assessing the library service needs of rural students in eLearning courses. To align with current practices in online pedagogies, including the…
Descriptors: Library Services, Rural Education, Longitudinal Studies, Electronic Learning
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Mussell, Jessica; Gordon, Carol – Journal of Library & Information Services In Distance Learning, 2017
Usage statistics are a regular part of assessment but the lack of context leaves librarians pondering the reasons for fluctuations in use. Through development of an online survey, we examined faculty perceptions, knowledge, and use of distance library services to support online courses. Responses provided much needed context and helped to…
Descriptors: Library Services, College Faculty, Teacher Attitudes, Use Studies
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Behr, Michele D.; Hayward, Julie L. – Journal of Library & Information Services In Distance Learning, 2016
Are services that were once intended to be exclusively available to the distance learning population now typically available for all users in a university community? This article seeks to investigate this question using two different methods. First, an unobtrusive study of 100 library Websites was conducted to determine whether these libraries…
Descriptors: Distance Education, Library Services, Academic Libraries, Web Sites
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Buck, Stefanie – Journal of Library & Information Services In Distance Learning, 2016
Distance learners must balance many challenges when studying away from their home institution, including balancing work, family and study times. How, where, and when a student organizes and interacts with his or her study environment is a significant factor in student persistence and retention. Support services provided by the home institution,…
Descriptors: Study Habits, Distance Education, Ethnography, Academic Libraries
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