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King, Matthew1
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D'Auria, John; King, Matthew – Schools: Studies in Education, 2009
Distinguishing between problems that have solutions and dilemmas that need to be managed, the authors identify three overarching questions from the School ABC case that center around data and perceptions. Because the ability to talk openly and honestly about difficult issues is critical to the health of a school, the authors consider the obstacles…
Descriptors: School Culture, Conflict, Principals, Conflict Resolution