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Klare, Diane; Hobbs, Kendall – Journal of Electronic Resources Librarianship, 2011
Presented with an opportunity to improve Wesleyan University's dated library home page, a team of librarians employed ethnographic techniques to explore how its users interacted with Wesleyan's current library home page and web pages in general. Based on the data that emerged, a group of library staff and members of the campus' information…
Descriptors: Library Personnel, Ethnography, Information Technology, Internet
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Murray, Adam – Journal of Electronic Resources Librarianship, 2008
Designed to assist with the management of e-resources, electronic resource management (ERM) systems are time- and fund-consuming to purchase and maintain. Questions of system compatibility, data population, and workflow design/redesign can be difficult to answer; sometimes those answers are not what we'd prefer to hear. The two primary functions…
Descriptors: Management Systems, Electronic Publishing, Library Administration, Web Sites