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Coogan, John F. – Journal of Electronic Resources Librarianship, 2019
Resolving user access issues is inherent in managing electronic resources in libraries. The University of Maryland University College (UMUC) Library, situated within a predominantly distance learning-centered institution, has developed a series of web-based technical help pages to facilitate resolution of typical issues reported by its…
Descriptors: Access to Information, Users (Information), Information Management, Technical Support
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Morgan, Rebecca J.; Gipson, Tiffney A.; Robinson, Lauren E. – Journal of Electronic Resources Librarianship, 2019
As patrons increasingly rely on mobile applications and responsive websites to access information, it has become imperative that libraries accommodate these needs. Although building these resources in-house may seem too expensive, time-consuming, and require outsourcing, this paper showcases how it can be achieved on a small scale using existing…
Descriptors: Librarians, Computer Oriented Programs, Educational Technology, Technology Uses in Education
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Datig, Ilka – Journal of Electronic Resources Librarianship, 2018
Librarians are becoming increasingly interested in applying user experience design to better understand the needs and desires of patrons. One user experience tool that is currently underused by libraries is content strategy. The key idea behind content strategy is planning and strategizing the content of all library communication platforms. Once…
Descriptors: Web Sites, Social Media, Planning, Libraries
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Duncan, Vicky; Lucky, Shannon; McLean, Jaclyn – Journal of Electronic Resources Librarianship, 2015
Since 1997, the University of Saskatchewan Library has used "subject pages" to highlight key library resources. When Springshare announced it was launching LibGuides v2, a project team was assembled to transition a mixture of locally produced guides and guides created with the original LibGuides v1 software. This article synthesizes best…
Descriptors: Academic Libraries, Case Studies, Guides, Library Materials
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Erb, Rachel A.; Erb, Brian – Journal of Electronic Resources Librarianship, 2014
This case study offers an alternative use of LibGuides beyond its intended purpose to offer course and subject guides. LibGuides have become an integral part of the virtual instruction landscape at Colorado State University (CSU) Libraries. We discovered that the LibGuides platform can also be effectively harnessed to provide support for…
Descriptors: Electronic Libraries, Library Services, Access to Information, Case Studies
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Witte, Ginna Gauntner – Journal of Electronic Resources Librarianship, 2014
The use of Facebook to share resources and engage patrons continues to gain acceptance within academic libraries. While many studies have analyzed the types of content academic libraries share on Facebook, there has not yet been a full examination of how this content is generated. This article examined the posting methods, the user responses, and…
Descriptors: Academic Libraries, Social Networks, Web Sites, Methods
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Hartnett, Eric; Beh, Eugenia; Resnick, Taryn; Ugaz, Ana; Tabacaru, Simona – Journal of Electronic Resources Librarianship, 2013
In 2010, after two previous unsuccessful attempts at electronic resources management system (ERMS) implementation, Texas A&M University (TAMU) Libraries set out once again to find an ERMS that would fit its needs. After surveying the field, TAMU Libraries selected the University of Notre Dame Hesburgh Libraries-developed, open-source ERMS,…
Descriptors: Academic Libraries, Research Libraries, Management Systems, Higher Education
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Cho, Allan – Journal of Electronic Resources Librarianship, 2013
Although still a relatively new technology with less than 10 years of history, YouTube's extensive reach and integration in mainstream society as well as lifelong learning habits of online users cannot be understated. This article examines how the YouTube collection at the University of British Columbia Library's Irving K. Barber Learning Centre…
Descriptors: Academic Libraries, Learning Resources Centers, Library Services, Foreign Countries
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Blakiston, Rebecca – Journal of Electronic Resources Librarianship, 2013
Academic library websites contain a vast amount of complex content and, all too often, there is a lack of established process for creating, updating, and deleting that content. There is no clear vision or purpose to the content, and numerous staff members are expected to maintain content with little guidance. Because of this, many library websites…
Descriptors: Academic Libraries, Web Sites, Program Content, Library Services
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Miller, Andrea – Journal of Electronic Resources Librarianship, 2012
This article presents reports from the 2011 Missouri Library Association Annual Conference held on October 5-7, 2011. The first report, entitled "Online Information Literacy Instruction: Challenges and Strategies," was presented by Kristine Stewart and Kyle Denlinger, University of Missouri-Columbia. Stewart and Denlinger talk about…
Descriptors: Research Tools, Web Sites, Electronic Publishing, Online Courses
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Stephenson, Kimberley – Journal of Electronic Resources Librarianship, 2012
Cross-campus collaboration for library website design and management can be challenging, but the process can produce stronger, more attractive, and more usable library websites. Collaborative library website design and management can also lead to new avenues for marketing library tools and services; expert consultation for library technology…
Descriptors: Collegiality, Internet, Campuses, Partnerships in Education
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Hulseberg, Anna; Monson, Sarah – Journal of Electronic Resources Librarianship, 2011
Libraries spend countless hours developing websites to connect users and resources. However, how much do we really know about what website terminology and features are meaningful to our patrons? And how can we best organize websites to facilitate access to resources? This article examines these questions by presenting a case study of a…
Descriptors: Classification, Internet, Web Sites, Computer System Design
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England, Lenore; Fu, Li – Journal of Electronic Resources Librarianship, 2011
A critical part of electronic resources management, the electronic resources evaluation process is multi-faceted and includes a seemingly endless range of resources and tools involving numerous library staff. A solution is to build a Web site to bring all of the components together that can be implemented quickly and result in an organizational…
Descriptors: Library Personnel, Management Systems, Evaluation, College Libraries
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Tzoc, Elias – Journal of Electronic Resources Librarianship, 2011
According to the "Framework of Guidance for Building Good Digital Collections," a good collection is broadly available and avoids unnecessary impediments to use. Two challenges, however, are the constant change in users' expectations and the increasing volume of information in local repositories. Therefore, as academic and research…
Descriptors: Library Materials, Primary Sources, Metadata, Library Services
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Lewis, Barbara; Griffin, Melanie – Journal of Electronic Resources Librarianship, 2011
Librarians have long struggled to find user-friendly mediums to provide meaningful information to patrons using bibliographies, pathfinders, and subject guides with varying degrees of success. Content management systems, such as Springshare's LibGuides, have recently been developed to facilitate the creation of online subject guides. Special…
Descriptors: Librarians, Users (Information), Bibliographies, Databases
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