That university students encounter issues and experience frustration when using ebooks is well documented, but more research into the specific issues they encounter is needed. This study focused on how successfully undergraduate and graduate students use ebooks and whether there are measurable differences between the two groups. Researchers…

At the University of Maryland Libraries, Angie Ohler, Director of Collection Services, discusses the history of the management of electronic resources for the past ten years at the Maryland Libraries, including the challenges of in an ever-changing environment and solutions she developed over time. The history she describes are lessons learned…

As information becomes readily available at an instant, library users today have a high expectation of how quickly books are available for use. Therefore, librarians must evaluate purchasing models and how they meet the needs of today's patrons. A study was done at the University of Mississippi Libraries comparing usage statistics between patron…

In this brief article, University of Dayton Discovery Services Librarian Christina Beis describes how she manages the life cycle of electronic resources which includes access, discovery, assessment and problem resolution. Adoption and development of new workflows is essential to the success of this newly created position. Beis describes how she…

For the past several years academic libraries have been adopting discovery systems to provide a search experience that reflects user expectations and improves access to electronic resources. University of Houston Libraries has kept pace with this evolving trend by pursuing various discovery options; these include an open-source tool, a federated…

Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…

Digital badges give libraries greater flexibility in delivering impactful instruction to students. They serve as flexible, stackable microcredentials that sequence an information literacy experience across the curriculum. Design considerations rooted in learning theory have a foundation through which to drive decisions. Information literacy badges…

A growing trend at universities is to use digital badges (micro-credentialing) for capturing the "soft skills" students gain outside of the classroom. Libraries can use this opportunity to become campus leaders in digital badges, using the system to not only promote their information literacy activities but to coordinate workshop…

This case study describes the planning, implementation, and migration process of Eastern University Library's information literacy digital badge. Prior to implementing a badging program, information literacy sessions were informally embedded in first-year college writing courses as a "one-shot" presentation. Spurred on by accreditation…

Integrating micro-credentialing into employee training programs offers libraries an innovative and individualized way to recognize and certify learning and achievement. Digital badges provide a low-cost initiative to support learning benefiting both the individual and institution, offering evidence of skill development that transcends the library…

Modern digital scholarship requires faculty to navigate an increasingly complex research and publication world. Liaison librarians are uniquely suited to assist faculty with scholarly communication needs, yet faculty do not identify the library as a provider of these services. Proactive promotion of scholarly communication services by librarians…

The use of digital books is diverse, ranging from casual reading to in-depth primary source research. Digitization of early English printed books in particular, has provided greater access to a previously limited resource for academic faculty and researchers. Internet Archive, a free, internet website and Early English Books Online, a subscription…

Starting in summer 2011, two librarians at Wesleyan University annually interviewed and directed usability studies with undergraduate students to determine how students interact with academic e-books. In 2014, the librarians used a campuswide quantitative survey to supplement these longitudinal qualitative findings. While students are increasingly…

Graduate students lament the need to achieve the proficiency necessary to competently search multiple databases for their research assignments, regularly eschewing these sources in favor of Google Scholar or some other search engine. The author conducted an anonymous survey investigating graduate student knowledge or awareness of the open-access…

Libraries are making great efforts acquiring, maintaining, and promoting electronic book (e-book) collections; therefore, understanding what preference users have regarding e-books will help with current and future collection-development decisions. For librarians to provide e-book resources and services effectively, a thorough understanding of…