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Kurhan, Scott H.; Griffing, Elizabeth A. – Journal of Electronic Resources Librarianship, 2011
Reference services in public libraries are changing dramatically. The Internet, online databases, and shrinking budgets are all making it necessary for non-traditional reference staff to become familiar with online reference tools. Recognizing the need for cross-training, Chesapeake Public Library (CPL) developed a program called the Database…
Descriptors: Public Libraries, Databases, Library Networks, Reference Services
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Matthews, Tansy E. – Journal of Electronic Resources Librarianship, 2009
This article describes the development of the Virtual Library of Virginia (VIVA). The VIVA statistics-processing system remains a work in progress. Member libraries will benefit from the ability to obtain the actual data from the VIVA site, rather than just the summaries, so a project to make these data available is currently being planned. The…
Descriptors: Electronic Libraries, Databases, Statistics, Statistical Studies