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Hendriksen, Sharon Ishiki; Yang, Lifen; Love, Barbara; Hall, Mary C. – Journal of College Reading and Learning, 2005
This article describes the developments in the assessment journey of a tutoring academic support program in a community college. The goal of our study was to determine if the Learning Center was doing what it said it was doing and what it could do to improve its services. Traditionally, the center had been evaluated on such accomplishments as…
Descriptors: Program Effectiveness, Tutoring, Learning Centers (Classroom), Community Colleges