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Kaunda, Neli; Chizwina, Sabelo – Journal of Access Services, 2019
Academic libraries should be accessible to all students and relevant stakeholders. Students with print disabilities are found in many universities worldwide. This article examines the services and tools that are available at the North-West University (NWU) in South Africa. Literature was used to identify how services, signage, and tools that…
Descriptors: Foreign Countries, Academic Libraries, Accessibility (for Disabled), Library Services
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Kaunda, Neli – Journal of Access Services, 2019
The South African Library for the Blind (SALB) contributes to the quality of life of print-impaired people encouraging independence through access to information, informed decision making, and taking pleasure in the enjoyment of recreational reading. In realizing the vision, SALB implemented two strategic models; agent mini-libraries and…
Descriptors: Models, Visual Impairments, Blindness, Foreign Countries
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Carrillo, Elena; Gregory, Gwen M. – Journal of Access Services, 2019
After 40 years under one manager, the Circulation Department at the Richard J. Daley Library was long past due for a change. The challenge of reorganizing included interesting and interrelated aspects: changes to workflows and assignments, moving staff and functions inside the department and across departments, and a deep dive into the culture to…
Descriptors: Academic Libraries, Library Administration, Organizational Change, Change Strategies
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Pierce, Stephanie; Schilling, Amanda – Journal of Access Services, 2019
In small branch libraries, patrons seeking assistance from library staff outside of the dedicated single-service desk often results in large staffing inefficiencies. This paper presents a case study in which the authors applied behavioral psychology models to a branch library's space arrangement to identify possible factors influencing patron…
Descriptors: Academic Libraries, Library Services, Interior Space, Space Utilization
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Torres, Ana; Paul, Gavin – Journal of Access Services, 2019
The Bern Dibner Library of Science and Technology at NYU-Tandon School of Engineering adopted an assessment methodology that was central to the librarians' understanding of current environmental issues and their attempts to craft a better user experience. This method of gauging and analyzing occupancy revealed problem areas and was an invaluable…
Descriptors: Academic Libraries, Engineering Education, Library Facilities, Library Services
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Adeyinka, Tella – Journal of Access Services, 2019
This study examined undergraduate students' satisfaction with the access to the University Library Websites. Through a survey research approach, the study distributed questionnaire to a sample of 54 final-year Library and Information Science undergraduate students selected from two Library schools in two different universities. Five research…
Descriptors: Undergraduate Students, Student Satisfaction, Academic Libraries, Web Sites
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Smith, Sean – Journal of Access Services, 2019
During the spring 2017 semester, the staff at the Boston University School of Theology Library launched a space assessment project aimed at identifying underutilized and inefficiently used sections of the library to better meet the needs of users. Unsatisfied with patron count metrics like "total patron count" and "capacity…
Descriptors: Academic Libraries, Theological Education, Space Utilization, Interior Space
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Rosen, Rhonda; Roudenbush, Teresa – Journal of Access Services, 2019
In the past, Southern California's library access services professionals in higher education had to travel across the country for professional development and networking opportunities, but this is no longer the case. Now, through California Library Access Services South (CLASS), Southern California's Access Services professionals can network,…
Descriptors: Library Services, Library Associations, Academic Libraries, Regional Programs
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Pierard, Cindy; Baca, Olivia – Journal of Access Services, 2019
Noise in academic libraries has been a consistent concern of library staff and library users. This concern has intensified as libraries have emphasized their role in supporting student learning, including learning that occurs in a busy, collaborative environment. Studies of acceptable library noise levels have traditionally been conducted in areas…
Descriptors: Academic Libraries, Acoustics, Library Facilities, Library Policy
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Schmidt, LeEtta – Journal of Access Services, 2019
This article examines steps taken at one academic library to address issues encountered when attempting to create a foundation of copyright knowledge to assist staff in reserves and interlibrary loan. It reviews the development of a copyright policy for the library that specifically addressed interlibrary loan and reserves activities. It also…
Descriptors: Copyrights, Library Services, Academic Libraries, Library Policy
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Helms, Conrad – Journal of Access Services, 2019
Effective for the 2012-2013 academic year, the Hilda C. Landers Library at St. Mary's College of Maryland (SMCM) eliminated daily overdue fines for undergraduates on books and some other materials. In 2019, nine years of comprehensive data on overdue returns (comprising three years before and three years after the change) was extracted from the…
Descriptors: Fees, Academic Libraries, Undergraduate Students, Library Policy
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Byamugisha, Helen M. – Journal of Access Services, 2018
Most universities are enrolling large numbers of students amidst dwindling budgets. This leads to reduced book- to student ratios. Makerere University started a Book Bank system to ensure availability of basic text books to students. The aim of this paper was to assess whether the Book Bank system was a viable strategy for enhancing access to…
Descriptors: Foreign Countries, College Libraries, Access to Information, Reading Materials
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Riley-Reid, Trevar – Journal of Access Services, 2018
At some point in our library career, we may find ourselves in charge of an intern, volunteer, part-timer or even full-time staff, whether of our own initiative or not. There might be an organizational shift: someone retires or divisions merge and you might find yourself in charge of one person, or many. Sometimes even a simple situation, such as…
Descriptors: Library Administration, Personnel Management, Leadership Styles, Supervisor Supervisee Relationship
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Buller, Ryan – Journal of Access Services, 2018
True leadership can come from anywhere within an organization. While supervisory roles can lead to an inherent leadership dynamic based on reporting lines, it is often difficult for individuals to develop as leaders when they feel caught between their staff and upper-level administrators within their organization. This article will look at current…
Descriptors: Leadership Styles, Middle Management, Educational Research, Trend Analysis
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Litsey, Ryan; Harris, Rea; London, Jessie – Journal of Access Services, 2018
Library workflows are an area where repetitive stress can potentially reduce staff efficiency. Day to day activities that require a repetitive motion can bring about physical and psychological fatigue. For library managers, it is important to seek ways in which this type of repetitive stress can be alleviated while having the added benefit of…
Descriptors: Efficiency, Staff Development, Library Services, Computer Games
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