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McClure, Jennifer L. – College and University, 2017
In 2015, Elgin Community College's Student Success Infrastructure used the book "Influencer: The New Science of Leading Change" (2013) by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, and Al Switzler to help frame conversations about improving student success. One of the book's main concepts is using data to identify and…
Descriptors: Outreach Programs, Community Colleges, Success, Regression (Statistics)
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Tremblay, Christopher – College and University, 2017
The study of Disney is not new to higher education. For decades, Walt Disney has been studied in history courses. The Disney version of customer service excellence has been touted as a best practice in business courses, and film/media courses have analyzed Disney's animated classics (Duncan 2012, Wantasen n.d.). In U.S. higher education, there has…
Descriptors: Higher Education, Recreational Facilities, Courses, Gender Issues
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Dowling, Earl E. – College and University, 2015
"While community college enrollment has generally declined by about 2 or 3 percent annually in recent years--due to some extent to the improving economy--some colleges have bucked the trend" (Ashford 2015). What made the difference? Like many community colleges, College of DuPage has been concerned with access and affordability. The…
Descriptors: Community Colleges, Enrollment Trends, Access to Education, Paying for College
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Barnds, W. Kent – College and University, 2011
Many organizations use formal appraisals to measure employee performance. Augustana College's Office of Admissions introduced an appraisal process in 2006. Subsequently, staff expressed a number of concerns, ranging from confusion about the process to its link to compensation. Action research proved essential for understanding the problems; it…
Descriptors: Action Research, Personnel Evaluation, Job Performance, Higher Education
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Malmgren, Carol; Themanson, Jennifer – College and University, 2010
Analysis of classroom use and utilization data provides essential information for strategic space planning. However, efforts to improve use and/or utilization metrics can be thwarted by ingrained cultural practices, campus politics, lack of understanding, failure to recognize the impact to programmatic needs, absence of a coordinated campus…
Descriptors: Scheduling, Guidelines, Outreach Programs, Educational Practices
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Sauter, David M. – College and University, 2005
David H. Kalsbeek currently is vice president for enrollment management at DePaul University in Chicago, Illinois. In that capacity, he leads the marketing and enrollment development strategies for the nation's largest and fastest-growing Catholic university, enrolling 23,000 students in eight colleges and six campuses throughout the greater…
Descriptors: Administrators, Universities, Enrollment Management, Career Development
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Fenske, Robert H.; Boyd, Joseph D. – College and University, 1971
Descriptors: College Choice, Enrollment Influences, Financial Support, Higher Education