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Showing 1 to 15 of 133 results Save | Export
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Williams, Julie Ann Stuart; Schutts, Joshua; Gallamore, Kristine; Amaral, Nicholas – Business and Professional Communication Quarterly, 2019
This article examines a manageable approach that provides students with significant opportunities to write and improve their writing over time in an introductory quantitative business course. The study examines six elements of written communication skills, as evidenced by assessment data from memorandum assignments administered following…
Descriptors: Business Communication, Writing Skills, Communication Skills, Business Skills
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Towner, Emil B. – Business and Professional Communication Quarterly, 2019
This study examines the effectiveness of images on warning signs that communicate risk and risk avoidance in public spaces. Specifically, I compared data from 749 survey responses to determine whether the use of images can increase the effectiveness of a warning sign in a public space. Although the findings indicate that image-based warning signs…
Descriptors: Signs, Pictorial Stimuli, Risk, Safety
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Machili, Ifigeneia; Angouri, Jo; Harwood, Nigel – Business and Professional Communication Quarterly, 2019
The ability to copy in relevant stakeholders has rendered the business email a useful tool for managing interpersonal relations and operational matters. However, CCing in business email has remained vastly under-researched in workplace discourse literature, a gap this article seeks to address. We explore the functions of CCing in workplace emails…
Descriptors: Corporations, International Trade, Business Communication, Electronic Mail
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Omilion-Hodges, Leah M.; Sugg, Christine E. – Business and Professional Communication Quarterly, 2019
While research has started to debunk some millennial stereotypes, a gap between this cohort and their predecessors persists. In response, two studies were conducted with matriculating millennials to reveal the expectations they hold regarding typical leader behavior and leader-member relationships. The studies establish millennials' views and…
Descriptors: Stereotypes, Interpersonal Relationship, Communication Strategies, Age Differences
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Marcel, Mary; Ross Mahon, Nancy – Business and Professional Communication Quarterly, 2019
Business communication programs and business school competitions are a prevalent component of graduate-level business education. Both activities help students develop problem-solving skills, critical thinking, high-level communication, and applied experiential learning. While business competitions may aid in the development of advanced…
Descriptors: Competition, Reputation, Business Communication, Business Schools
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Watson, McClain – Business and Professional Communication Quarterly, 2019
Although most students have learned to succeed academically, by the time they enter our business communication courses, their time as students is almost over. This article describes the challenges facing "students who will soon stop being students" and introduces the professional online portfolio as a project which enables them to…
Descriptors: Business Communication, Portfolios (Background Materials), Transitional Programs, Web Sites
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Carradini, Stephen – Business and Professional Communication Quarterly, 2019
The arts have not received much attention from business and professional communication (BPC) scholars who are interested in workplace communication. This article begins to fill that gap by explaining a course focused on the BPC that artists produce in their careers. Students learned BPC genres by addressing arts situations: They crafted email…
Descriptors: Artists, Interdisciplinary Approach, Business Communication, Electronic Mail
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Schartel Dunn, Stephanie G.; Lane, Peggy L. – Business and Professional Communication Quarterly, 2019
This article extends a dialogue regarding how (and what) communication skills are stressed within business schools, which should be regularly examined and updated. Specifically, this article addresses which skills interns and employers perceive as important. Results indicate that interns and their supervisors have similar perceptions of which…
Descriptors: Business Communication, Communication Skills, Interpersonal Communication, Internship Programs
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Darics, Erika; Koller, Veronika – Business and Professional Communication Quarterly, 2019
We argue that language awareness and discourse analytical skills should be part of business communication curricula. To this end, we propose a three-step analytical model drawing on organizational and critical discourse studies, and approaches from systemic-functional linguistics, to explore agency and action in business communication. Focusing on…
Descriptors: Business Communication, Metalinguistics, Discourse Analysis, Curriculum Development
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Cyphert, Dale; Holke-Farnam, Corrine; Dodge, Elena N.; Lee, W. Eric; Rosol, Sarah – Business and Professional Communication Quarterly, 2019
Effective undergraduate instruction requires accurate knowledge of professional communication practices and employer expectations, but ongoing contradictions between academic and professional expectations reflect historical, rhetorical, and pedagogical causes for inaccurate presumptions. Taking a customer service perspective, one business faculty…
Descriptors: Undergraduate Students, Business Communication, Teaching Methods, Employer Attitudes
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Whalen, D. Joel – Business and Professional Communication Quarterly, 2019
This article offers readers 13 teaching innovations debuted at the 2018 Association for Business Communication's annual conference in Miami, Florida. The ideas include communication analysis, client assessment and reporting, and oral presentations--all designed to enhance students' communication skill building. Additional assignment support…
Descriptors: Educational Innovation, Conferences (Gatherings), Business Communication, Teaching Methods
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Kantanen, Helena; Koponen, Jonna; Sointu, Erkko; Valtonen, Teemu – Business and Professional Communication Quarterly, 2019
In this article, we present a study focusing on the learning experiences of business students in an organizational and marketing communication course. The pedagogical approaches of a flipped classroom, collaborative inquiry, and communication in the disciplines guided the planning of the course. A mixed-methods approach was used. The key findings…
Descriptors: Blended Learning, Student Attitudes, Outcomes of Education, Teaching Methods
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Towner, Emil B.; Everett, Heidi L.; Klemz, Bruce R. – Business and Professional Communication Quarterly, 2019
Previous studies have noted the difficulties students have in understanding and adapting to professional workforce policies, especially mobile device usage and e-etiquette. This study focuses on determining how closely students and working professionals align in their perceptions of appropriate mobile phone usage during business meetings. After…
Descriptors: Telecommunications, Handheld Devices, Work Environment, Professionalism
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Whalen, D. Joel – Business and Professional Communication Quarterly, 2019
This article offers readers 13 "My Favorite Assignments" that were presented at the Association for Business Communication's 83rd annual conference held in Miami, Florida, in 2018. The teaching innovations offered include assignments that present quick, fun icebreaker exercises; visual communication and diversity; rhetoric; email; and…
Descriptors: Assignments, Business Communication, Instructional Innovation, Listening
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Baker, Matthew J. – Business and Professional Communication Quarterly, 2019
This study investigates how students perceive the outlining process. Students in two business communication sections completed a survey regarding outlining perceptions and reasons for outlining or not. Using qualitative content analysis and qualitative coding, the researcher and an independent coder analyzed 34 students' responses regarding…
Descriptors: Business Communication, Student Attitudes, State Universities, College Students
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