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Pub Date: |
2012-00-00 |
Pub Type(s): |
Journal Articles; Reports - Research |
Peer Reviewed: |
Yes |
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Descriptors:
Information Services; Internet; Systems Approach; Models; Knowledge Economy; Feedback (Response)
Abstract:
Purpose: The objective of this paper is to propose a holistic dynamic model for understanding the behavior of a complex and internet-based kind of knowledge market by considering both social and economic interactions. Design/methodology/approach: A system dynamics (SD) model is formulated in this study to investigate the dynamic characteristics of complex interactions in a fee-based online question & answer (Q&A) knowledge market. The proposed model considers the dynamic, non-linear, asymmetric, and reciprocal relationships between its components, and allows the study of the evolution of the market under assumed conditions. Findings: Some illustrative results show that: this market is very sensitive to the prices that the customers choose; low-priced questions are as important as high-priced ones; gradually increasing experts' proportion of a question's price reduces customer satisfaction and experts' reputation; and training programs for experts result in higher customer satisfaction and researchers' reputation. Furthermore, three types of customers are identified and discussed. Practical implications: This model can be used to change, manage, and control this market and also helps to design new similar markets. In addition, the proposed model helps to observe the behavior of a market under one or more policies before applying to the real world. Social implications: Since GA was shut down in 2006, the implications of this research serve as a strategic tool (strategic evaluation software) for understanding and examining the effects of policies for many existing similar Q&A business models. Furthermore, the SD approach can provide new insights into the field of online Q&A knowledge markets and overcome traditional econometric treatment of data for understanding the dynamic behavior of these markets. Originality/value: Understanding the complex social and economic behavior of Q&A markets is one of the most important concerns for academics and practitioners in the areas of online markets' management. The paper shows how SD can provide attractive insights into the field of online fee-based knowledge markets based on a qualitative and quantitative modeling. However, the background literature lacks a holistic view of these kinds of markets. (Contains 8 figures and 3 tables.)
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Pub Date: |
2012-01-00 |
Pub Type(s): |
Journal Articles; Reports - Evaluative |
Peer Reviewed: |
Yes |
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Descriptors:
Telecommunications; Computer Centers; Public Sector; Access to Computers; Financial Support; Models; Public Libraries; Data Analysis; Computer Literacy; Internet; Supply and Demand; Cost Effectiveness
Abstract:
The National Broadband Plan (NBP) recently announced by the Federal Communication Commission visualizes a significantly enhanced commitment to public computing centers (PCCs) as an element of the Commission's plans for promoting broadband availability. In parallel, the National Telecommunications and Information Administration (NTIA) has channelized part of the Broadband Technology Opportunities Program (BTOP) funding to PCCs. However, BTOP funding was the result of an unprecedented economic crisis, and is unlikely to be repeated. Future programs will need to evolve criteria for selecting projects for funding that maximize their cost-effectiveness. We argue in this paper that basing funding for PCCs on broadband availability (or non-availability), is not as cost-effective as considering a broader array of factors related to demand for internet access at public computer centers. We use data on public libraries from the National Center of Educational Statistics to identify factors predicting high demand for internet access at PCCs. Based on this analysis, we argue that low demand markets may benefit more from consumer outreach and digital literacy programs, than from infrastructure deployment. Also, we argue that markets with high availability, should receive more funding if there is high demand as well, as predicted by our model. (Contains 1 figure, 4 tables, and 5 footnotes.)
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Author(s): |
O'Connor, Lisa G. |
Source: |
Journal of Librarianship and Information Science, v45 n1 p3-22 Mar 2013 |
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Pub Date: |
2013-03-00 |
Pub Type(s): |
Journal Articles; Reports - Research |
Peer Reviewed: |
Yes |
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Descriptors:
Information Services; Information Seeking; Educational Attainment; Semi Structured Interviews; Economic Status; Internet; Information Technology; Information Sources; Information Needs
Abstract:
This exploratory study examines the information seeking and use behaviors of a group of US retired or near-retirement investors from everyday life information seeking and serious leisure perspectives. Although primarily qualitative, it also collects and analyzes quantitative data to describe retired investors' information preferences and use. Semi-structured interviews and journaling are used to examine the information seeking behaviors of a diverse group of investors and to assess the impact that personal characteristics, such as sex, socio-economic status, and educational attainment have on their behaviors. Findings suggest that the female investors studied were less likely to create information intensive fields and that this tendency is exacerbated by low educational attainment. Furthermore, the male investors studied were more likely to adopt Internet technology for their investing information seeking regardless of their educational attainment. Recommendations are made for improving information services to this important segment of the population. (Contains 1 table, 8 figures and 1 note.)
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Pub Date: |
2013-01-00 |
Pub Type(s): |
Journal Articles; Reports - Research |
Peer Reviewed: |
Yes |
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Descriptors:
Public Libraries; Library Services; Computer Use; Internet; Use Studies; Demography; Barriers; Motivation; Surveys; Users (Information)
Abstract:
Public libraries play an important part in the development of a community. Today, they are seen as more than store houses of books; they are also responsible for the dissemination of online, and offline information. Public access computers are becoming increasingly popular as more and more people understand the need for internet access. Using a series of surveys conducted in 12 libraries across the state of Michigan, the current study is a step towards understanding why the computing facilities are widely used, and what are the motivations behind their use. In addition, barriers and other factors that hinder usage are also discussed. The findings from this study will help policy makers and library administrators evaluate the current allocation of scarce resources, help them promote greater use of the library's resources, and guide their future course of action. The study is conducted as part of a federally funded public computing center grant. (Contains 6 tables.)
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Pub Date: |
2013-01-00 |
Pub Type(s): |
Reports - Evaluative |
Peer Reviewed: |
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Descriptors:
Public Libraries; Library Role; Human Capital; Quality of Life; Cultural Centers; Internet; Access to Computers; Immigrants; Urban Areas; Career Readiness; Older Adults; Library Services; Electronic Publishing; Adult Literacy; Games; Library Administration; Technological Advancement; English Language Learners
Abstract:
As more and more New Yorkers turn to digital books, Wikipedia and other online tools for information and entertainment, there is a growing sense that the age of the public library is over. But, in reality, New York City's public libraries are more essential than ever. Far from becoming obsolete, the city's three public library systems--Brooklyn, Queens and New York, which encompasses the branches in Manhattan, the Bronx and Staten Island--have experienced a 40 percent spike in the number of people attending programs and a 59 percent increase in circulation over the past decade. Although they are often thought of as cultural institutions, the reality is that the public libraries are a key component of the city's human capital system. With roots in nearly every community across the five boroughs, New York's public libraries play a critical role in helping adults upgrade their skills and find jobs, assisting immigrants assimilate, fostering reading skills in young people and providing technology access for those who don't have a computer or an Internet connection at home. The libraries also are uniquely positioned to help the city address several economic, demographic and social challenges that will impact New York in the decades ahead. Despite all of this, New York policymakers, social service leaders and economic officials have largely failed to see the public libraries as the critical 21st century resource that they are, and the libraries themselves have only begun to make the investments that will keep them relevant in today's digital age. One way or another, New York needs to better leverage its libraries if it is to be economically competitive and remain a city of opportunity. This report takes an in-depth look at the role that New York's public libraries play in the city's economy and quality of life and examines opportunities for libraries to make even greater contributions in the years ahead. (Contains 38 endnotes.)
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Full Text (2326K)
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Pub Date: |
2013-01-00 |
Pub Type(s): |
Journal Articles; Reports - Descriptive |
Peer Reviewed: |
Yes |
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Descriptors:
Information Policy; Public Libraries; Information Science; Information Science Education; Library Role; Library Science; Users (Information); Federal Legislation; Children; Child Safety; Internet; Access to Information; Librarians; Copyrights; Intellectual Property; Information Technology; Library Research
Abstract:
Public libraries are heavily affected by political and policy-making processes that shape the funding, activities, and roles of libraries in society, with the explosion of information policy decisions in the past two decades significantly increasing the responsibilities of libraries while also increasing limitations on their activities. Research in library and information science, however, has paid scant attention to these issues over time. If libraries are to be able to effectively advocate for the interests of their institutions, patrons, and communities, researchers need to more strongly engage problems of politics and policy making that impact libraries. With greater amounts of data and analysis in this area, libraries will be better situated to advocate for their needs in political and policy-making processes, as well as better able to articulate their positions to members of the public.
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