Creating a Culture of Assessment: A Catalyst for Organizational Change.

Lakos, Amos; Phipps, Shelley E.

Alert:

Limited Availability of Full-Text Documents. Click here for more information, or here to request the return of a PDF online.

Help

Tutorial

Help |

Tutorial

Help |

Tutorial

Help With This Page

Back to Search Results Help Permalink Share this record

More Info:
Help 0 items in My Clipboard | Add record to My Clipboard

Record Details - EJ792729

Title: Creating a Culture of Assessment: A Catalyst for Organizational Change

Full-Text Availability Options:

More Info:
Help | Tutorial Help Finding Full Text | More Info:
Help Find in a Library | Publisher's website

Related Items: Show Related Items

Click on any of the links below to perform a new search
Title:	Creating a Culture of Assessment: A Catalyst for Organizational Change
Authors:	Lakos, Amos; Phipps, Shelley E.
Descriptors:	Organizational Culture; Organizational Change; Library Administration; Library Research; User Satisfaction (Information); Institutional Research; Formative Evaluation; Evaluation Needs; Evaluation Methods; Systems Approach; Library Development; Academic Libraries
Source:	portal: Libraries and the Academy, v4 n3 p345-361 Jul 2004
More Info: Help Peer Reviewed:	Yes
Publisher:	Johns Hopkins University Press. 2715 North Charles Street, Baltimore, MD 21218. Tel: 800-548-1784; Tel: 410-516-6987; fax: 410-516-6968; e-mail: jlorder@jhupress.jhu.edu; Web site: http://www.press.jhu.edu/journals/subscribe.html
Publication Date:	2004-07-00
Pages:	17
Pub Types:	Journal Articles; Reports - Descriptive
Abstract:	In the rapidly changing information environment, libraries have to demonstrate that their services have relevance, value, and impact for stakeholders and customers. To deliver effective and high quality services, libraries have to assess their performance from the customer point of view. Moving to an assessment framework will be more successful if staff and leaders understand what is involved in organizational culture change. This paper describes the new paradigm of building a culture of assessment, and places it in the framework of organizational culture change, utilizing a learning organization and systems thinking approach. (Contains 41 notes.)
Abstractor:	Author
Reference Count:	0

Note:	N/A
Identifiers:	N/A
Record Type:	Journal
Level:	N/A
Institutions:	N/A
Sponsors:	N/A
ISBN:	N/A
ISSN:	ISSN-1531-2542
Audiences:	N/A
Languages:	English
Education Level:	Higher Education
Direct Link:	http://muse.jhu.edu/journals/portal_libraries_and_the_academy/toc/pla4.3.html

Back to Search Results