Online teaching and learning is making a significant impact on the fabric of higher education. In particular, online MBA programs have seen a rapid rise in student enrollments in recent years while the student enrollments in traditional in-residence MBA programs are in decline (Hayward, 2004; Lorenzo, 2004). This appears to be due, in part, to the convenience and flexibility of the delivery of online education, which enable adults with full-time jobs to attend classes without having to leave their current jobs (Mangan, 2001). Accordingly, many institutions of higher education are offering online programs to serve the growing learner population. Despite such an increase in the popularity of online education, there has been a concern in the quality of online education (Diaz, 2002; Islam, 2002; Moore & Kearsley, 1996). Therefore, institutions of higher education have keen interests in offering quality online MBA programs. Moreover, educators need to be aware that student expectations on the quality of online education programs are rising rapidly (Bonk, 2004).