The Massachusetts Workplace Literacy Consortium was funded through a 3-year National Workplace Literacy Program grant. During the second grant year, the consortium operated 25 program sites that were almost evenly divided between health care and manufacturing. The following were the primary reasons programs were started: reduce error and waste (76%), accommodate change in work organization or process (76%), and make greater use of employees who are nonnative speakers of English (68%). Two outside evaluators were hired to evaluate the programs during their second year. The evaluation focused on the following: extent to which the consortium goals were being met; level of implementation of the Massachusetts Indicators of Quality for Workplace Literacy Programs and the indicators' relationship to learner outcomes, workplace outcomes, and program partnership; relationship between instructional methodologies and worker and workplace outcomes; and ways programs could improve. The evaluation documented some learning gains, particularly in English, math, problem solving, and reasoning. (Twenty-five tables are included. Appendixes constituting approximately 50% of this document contain the following: indicators of quality; Indicators PLUS protocol for program coordinators; quality indicators' results; self-score sheet; cost figures; Department of Education data collection forms; plan of operation; and revised guidelines for curriculum documents.) (MN)
1 - Available on microfiche
Massachusetts State Dept. of Education, Boston.
Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.