As the first volume in a set of programmed instructional materials to help college students improve their communication skills in preparation for the job market, this booklet presents an overview of communication skills and a section on active listening. Designed for students to use on their own, the format of the program is to present a situation in which a communication skill had not been used well and then give the student several answers about what went wrong or what could be done to correct the situation. The text also includes questions for student self-evaluation and review questions. The materials are illustrated with cartoon-type drawings. (KC)
For Books II and III, see CE 037 673-674.
1 - Available on microfiche
University of North Florida, Jacksonville.
Florida State Dept. of Education, Tallahassee. Div. of Vocational, Technical and Adult Education.