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| ERIC #: | EJ808116 |
| Title: | Increasing Advisor Effectiveness by Understanding Conflict and Conflict Resolution |
| Authors: | McClellan, Jeffrey |
| Descriptors: | Conflict; Neurology; Conflict Resolution; Academic Advising; Faculty Advisers; Student Personnel Services; Student Personnel Workers; Counseling Effectiveness; Counseling Techniques |
| Source: | NACADA Journal, v25 n2 p57-64 Fall 2005 |
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| Publisher: | National Academic Advising Association. NACADA Executive Office, Kansas State University, 2323 Anderson Avenue Suite 225, Manhattan, KS 66502-2912. Tel: 785-532-5717; Fax: 785-532-7732; e-mail: nacada@ksu.edu; Web site: http://www.nacada.ksu.edu |
| Publication Date: | 2005-00-00 |
| Pages: | 8 |
| Pub Types: | Journal Articles; Reports - Descriptive |
| Abstract: | On a daily basis, advisors encounter various types of interpersonal and intrapersonal conflict. Through this article, the reader will better understand conflict, its positive and negative impacts and the approaches of the actors experiencing conflict, and the means whereby conflicts arise, escalate, and come to resolution in advising situations. Particular emphasis is placed on describing the neurology of conflict escalation and de-escalation. Practical tips for seeking resolution in stressful encounters with students are included within the discussion of de-escalation processes. |
| Abstractor: | As Provided |
| Reference Count: | 0 |
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| Note: | N/A |
| Identifiers: | N/A |
| Record Type: | Journal |
| Level: | N/A |
| Institutions: | N/A |
| Sponsors: | N/A |
| ISBN: | N/A |
| ISSN: | ISSN-0271-9517 |
| Audiences: | N/A |
| Languages: | English |
| Education Level: | Higher Education; Postsecondary Education |
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